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Back Office Operations Definition

back-office operations – n : administrative operations that support the primary business of the company.

Example: Customer service call-centers, transaction accounting (A/P and A/R), record-keeping, contract administration, statement generation, and general bookkeeping are all back-office operations. Outsourcing and offshoring of back-office operations is a current business trend that can potentially help reduce costs.

Adapted from "The CompanyCrafters Entrepreneur's Dictionary"
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